Excellent Team Service
ZNEN Group interprets the value of the society with unique service philosophy. Our experienced team provides a complete set of excellent services. We take "customer's satisfaction is the reproduction of our value" as service objective and "strive for the reputation of 101% customers' satisfaction" as our goal.
Sales team: good at making marketing strategy; familiar with the characteristics of product structure and regional markets; know the market tendency well and can provide all-directional service for customers;
Order team: familiar with the internal production process; can coordinate and deal with various problems between the customers and production plant; serve the customers enthusiastically;
Technology team: composed of engineers to provide professional technical support; serve for the sales and order teams and acts as the link among the sales, order and production plant, these three parts; works as the consultant for the visiting customers and provides related technical service;
Production team: the Group guarantees the core strength of quality product supply and build trust of professional managers who are of engineer origins;
Development team: composed of product experts, senior designers and vehicle test experts; can develop and design new products to meet the more humanized demands;
Planning team: composed of senior planners, designers and market researchers to better serve for marketing, search for the latest news of the market, and formulate general sales strategy as well as build good image and advertise, etc;
After-sales team: track after-sales service; accept customers' complains; survey customers' satisfaction, etc. We will better serve the customers with improved team.